Knowledge Base/Merchants and Developers/Frequently Asked Questions (FAQ)

Answered

Bank Processor Codes (FI Codes)

Geoff Flamank
asked this on June 21, 2010 01:08 PM

Codes for CT Payment (formerly Telus & Emergis)

Response Code Status Message
000 APPROVED APPROVED
050 DECLINED DECLINE Thank you.
051 DECLINED Please call your (Visa, MC, Amex) auth. center
052 DECLINED Please call your (Visa, MC, Amex) auth. center
053 DECLINED Please call your (Visa, MC, Amex) auth. center
054 DECLINED Please call your (Visa, MC, Amex) auth. center
055 DECLINED Please call your (Visa, MC, Amex) auth. center
056 DECLINED PICK UP CARD
057 DECLINED HOLD CARD
058 DECLINED ERROR ACCOUNT
059 DECLINED EXPIRY ERROR
060 DECLINED Please call your (Visa, MC, Amex) auth. center
061 DECLINED Please call your (Visa, MC, Amex) auth. center
100 DECLINED NO MORE ITEMS
200 DECLINED SYSTEM DOWN
201 DECLINED TRANSMIT ERROR
202 DECLINED INVALID MERCHANT ID
204 DECLINED Please call your (Visa, MC, Amex) auth. center
205 DECLINED INV EXPIRY DATE
206 DECLINED CARD EXPIRED
207 DECLINED INVALID MERCH ID
208 DECLINED INVALID AUTH CODE
216 DECLINED CALL AUTH CENTER
218 DECLINED CALL AUTH CENTER
219 DECLINED CALL AUTH CENTER
220 DECLINED INVALID MSG TYPE
221 DECLINED CALL AUTH CENTER
222 DECLINED CALL AUTH CENTER
224 DECLINED CALL AUTH CENTER
225 DECLINED CALL AUTH CENTER
226 DECLINED CALL CENTER
227 DECLINED CALL AMEX
228 DECLINED CALL VOICE CENTER
229 DECLINED INV CARD TYPE
230 DECLINED CALL AUTH CENTER
231 DECLINED Please call your (Visa, MC, Amex) auth. center
232 DECLINED Please call your (Visa, MC, Amex) auth. center
233 DECLINED Please call your (Visa, MC, Amex) auth. center
234 DECLINED Please call your (Visa, MC, Amex) auth. center
235 DECLINED CALL 1-800-268-7760
290 DECLINED ERROR UNKNOWN
291 DECLINED ERROR 10: FORMAT
292 DECLINED ERROR 11: MAPP
293 DECLINED ERROR 13: ACCT #
294 DECLINED ERROR 15: MERCH
295 DECLINED PLEASE RETRY
300 DECLINED AMEX SERVICE ERROR
351 DECLINED INVALID TERM ID
352 DECLINED INVALID MERCH ID
354 DECLINED INVALID OPERATOR
356 DECLINED INVALID TRAN NUM
357 DECLINED INVALID FIELD VALUE
360 DECLINED CALL AUTH CENTER
362 DECLINED INV TRAN CODE
363 DECLINED INVALID ACCOUNT
364 DECLINED INVALID TRANS
365 DECLINED HOLD/CALL CENTER
366 DECLINED DECLINE
370 DECLINED INSTIT NOT FOUND
373 DECLINED ERROR NO MATCH
374 DECLINED DCL HOLD CARD
375 DECLINED HOLD/CALL CENTER
376 DECLINED HOLD/CALL CENTER
377 DECLINED HOLD/CALL CENTER
378 DECLINED CARD EXPIRED
379 DECLINED DECLINED EXPIRED
400 DECLINED INV PROV CODE
410 DECLINED INVALID LICENCE
420 DECLINED ACCOUNT FROZEN
430 DECLINED CALL VERI CHEQUE
431 DECLINED CALL SCAN
440 DECLINED LIMIT EXCEEDED
443 DECLINED DECLINE/CALL
450 DECLINED DOB ERROR
451 DECLINED EXCESS ACTIVITY
452 DECLINED DO NOT ACCEPT
453 DECLINED NOT ACTIVATED
461 DECLINED INVALID MEDICARE CARD
462 DECLINED INVALID STATUS CODE
463 DECLINED CANNOT CHANGE KEY VALUE
464 DECLINED RECORD ALREADY EXISTS
500 DECLINED ERROR NO MATCH
605 DECLINED INVALID AMOUNT
609 DECLINED VOIDED TRAN
610 DECLINED VOID TRAN
703 DECLINED REVERSAL
999 DECLINED SETTLEMENT RECORD.

Codes for Moneris Royal Bank Merchant Link (Western)

Response Code Status Message
000 APPROVED APPROVED
001 APPROVED APPROVED
002 APPROVED APPROVED
003 APPROVED APPROVED
004 APPROVED APPROVED
005 APPROVED APPROVED
006 APPROVED APPROVED
007 APPROVED APPROVED
008 APPROVED APPROVED
009 APPROVED APPROVED
023 APPROVED APPROVED
024 APPROVED APPROVED
025 APPROVED APPROVED
026 APPROVED APPROVED
027 APPROVED APPROVED
028 APPROVED APPROVED
029 APPROVED APPROVED
050 DECLINED RE-TRY SYSTEM PROBLEM
051 DECLINED EXPIRED CARD
052 DECLINED EXCESS PIN TRIES
053 DECLINED RE-TRY EDIT ERROR
054 DECLINED RE-TRY SYSTEM PROBLEM
055 DECLINED CARD NOT SUPPORTED
056 DECLINED CARD NOT SUPPORTED
057 DECLINED CARD USE LIMIT
058 DECLINED CARD USE LIMIT
059 DECLINED CARD USE LIMIT
060 DECLINED NO CHEQUING ACCOUNT
061 DECLINED NO SAVINGS ACCOUNT
062 DECLINED CARD IS NOT SET UP
063 DECLINED RE-TRY SYSTEM PROBLEM
064 DECLINED RE-TRY INVALID CARD NO
065 DECLINED EXCEEDS CORRECTION LIMIT
066 DECLINED RE-TRY SYSTEM PROBLEM
067 DECLINED RE-TRY EDIT ERROR
068 DECLINED RE-TRY SYSTEM PROBLEM
069 DECLINED RE-TRY EDIT ERROR
070 DECLINED INVALID CARD
071 DECLINED INVALID CARD
072 DECLINED RE-TRY SYSTEM PROBLEM
073 DECLINED INVALID CARD
074 DECLINED CANNOT PROCESS
075 DECLINED RE-TRY INVALID CARD NO
076 DECLINED INSUFFICIENT FUNDS
077 DECLINED $ LIMIT EXCEEDED
078 DECLINED RE-TRY SYSTEM PROBLEM
079 DECLINED $ LIMIT EXCEEDED
080 DECLINED $ LIMIT EXCEEDED
081 DECLINED $ LIMIT EXCEEDED
082 DECLINED USAGE EXCEEDED
083 DECLINED $ LIMIT EXCEEDED
084 DECLINED DUPLICATE TRANSACTION
085 DECLINED CARD NOT SUPPORTED
086 DECLINED RE-TRY SYSTEM PROBLEM
087 DECLINED OVER RETAILER LIMIT
088 DECLINED RE-TRY SYSTEM PROBLEM
089 DECLINED CARD USE LIMITED
090 DECLINED RE-TRY SYSTEM PROBLEM
091 DECLINED RE-TRY SYSTEM PROBLEM
092 DECLINED OVER RETAILER LIMIT
093 DECLINED RE-TRY SYSTEM PROBLEM
094 DECLINED RE-TRY SYSTEM PROBLEM
095 DECLINED RE-TRY SYSTEM PROBLEM
096 DECLINED RE-TRY PIN ERROR
097 DECLINED RE-TRY INVALID CARD NO
098 DECLINED RE-TRY SYSTEM PROBLEM
099 DECLINED RE-TRY INVALID CARD NO
100 DECLINED RE-TRY SYSTEM PROBLEM
101 DECLINED RE-TRY SYSTEM PROBLEM
102 DECLINED RE-TRY SYSTEM PROBLEM
103 DECLINED RE-TRY SYSTEM PROBLEM
104 DECLINED RE-TRY SYSTEM PROBLEM
105 DECLINED INVALID CARD
106 DECLINED OVER RETAILER LIMIT
107 DECLINED USAGE EXCEEDED
108 DECLINED RE-TRY SYSTEM PROBLEM
109 DECLINED OVER RETAILER LIMIT
110 DECLINED USAGE EXCEEDED
111 DECLINED RE-TRY SYSTEM PROBLEM
112 DECLINED RE-TRY SYSTEM PROBLEM
113 DECLINED RE-TRY SYSTEM PROBLEM
115 DECLINED RE-TRY SYSTEM PROBLEM
121 DECLINED RE-TRY SYSTEM PROBLEM
122 DECLINED RE-TRY EDIT ERROR
150 DECLINED RE-TRY EDIT ERROR
200 DECLINED RE-TRY EDIT ERROR
201 DECLINED RE-TRY PIN ERROR
202 DECLINED RE-TRY EDIT ERROR
203 DECLINED RE-TRY SYSTEM PROBLEM
204 DECLINED OVER RETAILER LIMIT
205 DECLINED RE-ENTRY EDIT ERROR
206 DECLINED CARD IS NOT SET UP
207 DECLINED RE-TRY EDIT ERROR
208 DECLINED RE-TRY EDIT ERROR
209 DECLINED RE-TRY EDIT ERROR
210 DECLINED RE-TRY EDIT ERROR
212 DECLINED ISSUER NOT ONLINE
251 DECLINED RE-ENTRY EDIT ERROR
252 DECLINED CARD NOT SUPPORTED
426 DECLINED CALL AMEX 12
427 DECLINED INVALID MERCHANT
429 DECLINED ACCOUNT ERROR
430 DECLINED EXPIRED CARD
431 DECLINED CALL AMEX
434 DECLINED CALL AMEX 03
435 DECLINED SYSTEM DOWN
436 DECLINED CALL AMEX 05
437 DECLINED DECLINED
438 DECLINED DECLINED
439 DECLINED SERVER ERROR
440 DECLINED CALL AMEX
441 DECLINED AMT ERROR RETRY
475 DECLINED DECLINED - INVALID EXPIRY
476 DECLINED DECLINED
477 DECLINED DECLINED UNKNOWN ACCOUNT
478 DECLINED DECLINED 41-HOLD CARD CALL
479 DECLINED DECLINED PICK UP CARD
480 DECLINED DECLINED 43-HOLD CARD CALL
481 DECLINED DECLINED
482 DECLINED DECLINED EXPIRED CARD
483 DECLINED DECLINED REFER CALL
484 DECLINED DECLINED
485 DECLINED DECLINED
486 DECLINED DECLINED
487 DECLINED DECLINED
489 DECLINED DECLINED
490 DECLINED DECLINED
800 DECLINED RE-TRY EDIT ERROR
801 DECLINED RE-TRY EDIT ERROR
802 DECLINED INVALID CLERK ID
809 DECLINED RE-TRY TRANS NOT PERMITTED
810 DECLINED RE-TRY SYSTEM TIMEOUT
811 DECLINED RE-TRY SYSTEM PROBLEM
821 DECLINED RE-TRY EDIT ERROR
877 DECLINED RE-TRY EDIT ERROR
878 DECLINED RE-TRY PIN ERROR
889 DECLINED RE-TRY EDIT ERROR
898 DECLINED RE-TRY EDIT ERROR
899 DECLINED RESEND
900 DECLINED EXCESS PIN TRIES
901 DECLINED EXPIRED CARD
902 DECLINED CARD RESTRICTED
903 DECLINED CARD RESTRICTED
904 DECLINED INVALID AMOUNT
905 DECLINED MAX USE EXCEEDED
906 DECLINED ACCOUNT PROBLEM
907 DECLINED EXCEEDS LIMIT
908 DECLINED INVALID AMOUNT
909 DECLINED CARD RESTRICTED
950 DECLINED ADMIN CARD NOT FOUND
951 DECLINED RE-TRY - TRANS NOT PERMITTED
952 DECLINED  
953 DECLINED  
954 DECLINED  
955 DECLINED  
956 DECLINED  
957 DECLINED  
958 DECLINED  
959 DECLINED CARD NOT SUPPORTED
960 DECLINED  
961 DECLINED  
962 DECLINED  
963 DECLINED NO MATCH ON POLL CODE
964 DECLINED NO MATCH ON CONCENTRATOR ID
965 DECLINED INVALID MERCHANT NUMBER
966 DECLINED DUPLICATE TERMINAL NAME
970 DECLINED TABLE FULL
982 DECLINED NO MATCH FOUND
983 DECLINED NO ACTIVITY
989 DECLINED  

Codes for TSYS (Vital)

Response Code Status Message
00 APPROVED APPROVED AND COMPLETED
01 CALL REFER TO ISSUER
02 CALL REFER TO ISSUER-SPECIAL CONDITION
03 TERM ID ERROR INVALID MERCHANT ID
04 HOLD-CALL OR PICK UP CARD PICK UP CARD (NO FRAUD)
05 DECLINE DO NOT HONOR
06 ERROR XXXX GENERAL ERROR
07 HOLD-CALL OR PICK UP CARD PICK UP CARD, SPECIAL CONDITION (FRAUD ACCOUNT)
12 INVALID TRANS INVALID TRANSACTION
13 AMOUNT ERROR INVALID AMOUNT
14 CARD NO. ERROR INVALID CARD NUMBER
15 NO SUCH ISSUER NO SUCH ISSUER
19 RE ENTER RE-ENTER TRANSACTION TRANSACTION
21 NO ACTION TAKEN UNABLE TO BACK OUT
28 NO REPLY FILE IS TEMPORARIY UNAVAILABLE
39 NO CREDIT ACCT NO CREDIT ACCOUNT
41 HOLD-CALL OR PICK UP CARD LOST CARD, PICK UP (FRAUD ACCOUNT)
43 HOLD-CALL OR PICK UP CARD STOLEN CARD, PICK UP (FRAUD ACCOUNT)
51 DECLINE INSUFFICIENT FUNDS
52 NO CHECK ACCOUNT NO CHECKING ACCOUNT
53 NO SAVE ACCOUNT NO SAVINGS ACCOUNT
54 EXPIRED CARD EXPIRED CARD
55 WRONG PIN INCORRECT PIN
57 SERV NOT ALLOWED TRANSACTION NOT PERMITTED-CARD
58 SERV NOT ALLOWED TRANSACTION NOT PERMITTED-TERMINAL
61 DECLINE EXCEEDS WITHDRAWAL LIMIT
62 DECLINE INVALID SERVICE CODE, RESTRICTED
63 SEC VIOLATION SECURITY VIOLATION
65 DECLINE ACTIVITY LIMIT EXCEEDED
75 PIN EXCEEDED PIN TRIES EXCEEDED
76 UNSOLIC REVERSAL UNABLE TO LOCATE, NO MATCH
77 NO ACTION TAKEN INCONSISTENT DATA, REV., OR REPEAT
78 NO ACCOUNT NO ACCOUNT
79 ALREADY REVERSED ALREADY REVERSED AT SWITCH
80 DATE ERROR INVALID DATE
81 ENCRYPTION ERROR CRYPTOGRAPHIC ERROR
82 CASHBACK NOT APP CASH BACK LIMIT EXCEEDED
83 CAN'T VERIFY PIN CANNOT VERIFY PIN
85 CARD OK NO REASON TO DECLINE
86 CAN'T VERIFY PIN CANNOT VERIFY PIN
91 NO REPLY ISSUER OR SWITCH IS UNAVAILABLE
92 INVALID ROUTING DESTINATION NOT FOUND
93 DECLINE VIOLATION, CANNOT COMPLETE
94 DUPLICATE TRANS UNABLE TO LOCATE, NO MATCH
96 SYSTEM ERROR SYSTEM MALFUNCTION
B1 SRCHG NOT ALLOWED SURCHARGE AMOUNT NOT PERMITTED ON VISA CARDS OR EBT FOOD STAMPS
B2 SRCHG NOT ALLOWED SURCHARGE AMOUNT NOT SUPPORTED BY DEBIT NETWORK ISSUER
CV FAILURE CV CARD TYPE VERIFICATION ERROR
EA ACCT LENGTH ERR VERIFICATION ERROR
EB CHECK DIGIT ERR VERIFICATION ERROR
EC CID FORMAT ERROR VERIFICATION ERROR
HV FAILURE HV HIERARCHY VERIFICATION ERROR
N3 CASHBACK NOT AVL CASH BACK SERVICE NOT AVAILABLE
N4 DECLINE EXCEEDS ISSUER WITHDRAWAL LIMIT
N7 CVV2 MISMATCH CVV2 VALUE SUPPLIED IS INVALID
R0 STOP RECURRING CUSTOMER REQUESTED STOP OFSPECIFIC RECURRING PAYMENT
R1 STOP RECURRING CUSTOMER REQUESTED STOP O FALL RECURRING PAYMENTS FROM SPECIFIC MERCHANT

Codes for Chase Paymentech

Bank Errors
Error Code Terminal Message Description
200 Auth Declined Cardholder’s bank did not approve transaction.
201 Call Voice Oper Authorizer needs more information for approval.
202 Hold - Call Card issuer does not want that card used. Call for further instructions.
203 Call Voice Oper Authorizer didn’t respond within allotted time.
204 Invalid Card No Account #/Magnetic stripe is invalid.
205 Invalid Exp. Date Expiration date is either incorrect format or prior to today.
206 Invalid ICA No Invalid International Control Account number.
207 Invalid ABA No Invalid American Banking Association number.
208 Invalid PIN No The Personal ID Number for a debit transaction is incorrect.
209 Invalid Bank MID The Bank Merchant ID is incorrect.
210 Invalid Term No The merchant ID is not valid or active.
211 Invalid Amount Amount is either: equal to 0, has no decimal, has decimal in wrong place, or has multiple decimals.
213 Invalid Tran Fmt The transaction format isn’t valid, typically invalid SIC code
214 Call Voice Oper Authorization center cannot be reached.
215 Lost/Stolen Card Card has been reported lost or stolen.
216 Invalid PIN Personal ID code is incorrect.
217 Over Credit Flr Amount requested exceeds credit limit.
218 Request Denied Transaction is not valid for this authorizer.
220 Not Online to XX Fatal communications error.
221 Auth Down-Retry Debit authorizer temporarily unavailable.
222 Auth Declined Vehicle not found in positive file.
223 Invalid Pin No Driver # not found in positive file.
224 Auth Declined Card is on private label negative file.
225 Card Not Allowed Merchant does not accept this card.
226 PL Setup Reqd Merchant not set up for Private Label.
227 BIN Not Allowed Merchant cannot accept this Private Label BIN range.
228 Card Not Allowed Merchant cannot accept this card.
229 Inv Merc Rstrct Code Restriction code field contains invalid data.
230 Prod Restricted Merchant attempted a product code not permitted by this merchant.
231 Prod Not On File Merchant attempted a product code that does not exist on host.
232 Auth Declined Invalid card type for Prior Auth sale.
233 Auth Declined Terminal Type not supported.
234 Auth Declined T&E card used for Sale when merchant only allows Auth Only.
235 *Request Denied* Prior Auth selected with no Auth code provided.
238 Invalid Driver Number The Driver Number entered is invalid.
247 PIN Not Selected EBT recipient has not selected a PIN for this card.
248 Unmatch Vch Info Voucher submitted does not match one previously issued.
248 CVC2/CID ERROR CVC2 or CID entered was not valid for the card number.
249 Tran Not Defined This type of transaction is not allowed for this type of card.
257 Block Act Not Alwd The merchant is not allowed to process Stored Value Block Activations
258 Incorrect Act Amt The activation amount requested does not match the pre-denominated amount for the card.
292 Auth Down - Retry Authorizer is not responding
293 Auth Busy - Retry Authorizer not available at this time.
Formatting Errors
Error Terminal Message Description
300 Invalid Term ID The length of the merchant ID is incorrect or contains invalid data.
301 Invalid Function Tran code is incorrect or wrong length.
302 Invalid Card Mag stripe contains invalid data or account # is greater than 19 digits
303 Invalid Exp. Date Card has expired, month was not 01-12 or year was not 00-99.
304 Invalid Action Code Action code is longer than 1 digit.
305 Amt Entry Error Amount less than .01 or greater than 99999.99 or contained non-numeric data
306 Invalid PIN Incorrect PIN block length.
307 Invalid Card Invalid card type or account number.
308 Auth # Not Entered Auth code was not entered on a Prior Auth, Incremental or Rev.
309 Invalid Down Pay Ind Insurance down payment indicator is invalid.
310 Policy # Wrong Len Insurance policy number is incorrect length.
311 Invalid Ind Code Industry type must be RE or DM.
312 Invalid Function Tran code is invalid or contains alpha data.
313 Entry Mode Invalid POS Entry mode is less than 01 or greater than 04.
314 Invalid Industry Data The Industry Specific field contains invalid data.
315 Inv Fleet Data The Fleet Card field contains invalid data.
316 Invalid Sys Info The System Information field contains invalid data.
317 Invalid Format Payment Service indicator or Transaction ID is invalid.
318 Inv Transaction Class Transaction class not “F” for financial transaction.
319 Inv PIN Capability Pin capability code field contains invalid data.
320 Inv/Missing Retr Ref Retrieval Reference # is missing or contains alpha data.
321 Inv MSDI Market Specific Data field contains invalid data.
322 Invalid Duration Market specific data field Duration is 00, blank or missing.
323 Inv Pref Cust Ind Preferred Customer indicator contains invalid data.
324 Inv MO/TO Number Mail/Telephone Order number is invalid.
325 Inv Sale/Chg Des/Folio Hotel Sale Code, Charge Descriptor or Folio contains invalid data.
326 Inv Mult Clr Seq No Multiple Clearing sequence number is invalid.
327 Inv Purch Card Data Purchasing card field contains invalid data.
328 Inv Input/Use VRU Insurance transaction not from VRU.
329 Invalid EC Data 329 Invalid Electronic Commerce Data.
330 INV Function or Multiple FS or Unknown TKN Indicates system problem, notify Chase Paymentech Network Services or Multiple field separators received without required data or A token of unknown definition was received
331 INV TKN Value Invalid token value was received.
332 CVD Data Error Error with the cardholder verification data received; invalid value or not allowable for this card for this transaction.
333 TKN Data Error Indicates system problem, notify Chase Paymentech Network Services.
Host Errors
Error Terminal Message Description
400 Invalid Term ID Merchant ID not found in merchant file.
401 Invalid Term ID Merchant ID not found in terminal file.
402 Term Not Active Active flag for merchant set to “N”.
403 Invalid Act Code Merchant not set up for cash advance function.
404 Void Not Allowed The transaction requested for voiding is not an EFT transaction.
405 Ref Num Not Found Transaction requested for reversal not found.
406 Proc Error 7 The host can’t clear all transaction records for the requested Batch Release
407 Too Many Batches There are 999 open batches for this merchant.
408 Release Batch Current batch has 999 records. Release batch before continuing.
409 Invalid Function Debit transaction requested but debit flag is set to “N”.
410 Invalid Term ID The Terminal ID portion of the merchant ID is incorrect.
411 Invalid Term ID The maximum retries for this merchant have been exceeded.
412 Proc Error 13 Unable to read reference number file.
  Proc Error 14 413
  Proc Error 15 414
  Invalid Function 415
416 Invalid Function Merchant is Authorization Only and a debit record was sent.
417 Invalid Function Private label flag is “N” but a private label account number was sent.
418 Please Try Again Incorrect debit working key.
419 Invalid Function Manually entered transactions are not allowed for this terminal ID.
420 Amount Too Large Maximum sale amount exceeded.
421 Amount Too Large Maximum return amount exceeded.
422 Invalid Term ID Host couldn’t read terminal file within specified time.
423 Proc Error 24 Host couldn’t read reference number file within specified time.
424 Invalid Term ID

Transaction open flag has been set to “Y” within prior 3 minutes. It is caused by multiple concurrent transactions (i.e. batch processing) received by the Chase host when the "Controller Flag" is set to OFF.
The resolution is to change the Controller Flag to ON.

425 Invalid Function Cash management not allowed for this merchant ID.
426 Rev Not Allowed Host found no batch number matching the one sent.
427 Rev Not Allowed Host found no transactions meeting the specifications sent.
428 Dscv Not Allowed Merchant not set up for Discover transactions.
429 Rev Not Allowed The batch containing the transaction to void has been released.
430 Dscv Not Allowed Merchant not set up for Discover.
431 DC Not Allowed Merchant not set up for Diners Club.
432 CB Not Allowed Merchant not set up for Carte Blanche.
433 Invalid Key No AMEX subscriber number, process control ID or product code set up
434 Invalid Key Future use.
435 Failed-Plz Call Debit transaction being sent to an authorizer not set up on host file.
436 Failed-Plz Call Debit security key does not exist on the security management file.
437 Failed-Plz Call Failure occurred during encryption/decryption of PIN.
438 Failed-Plz Call Error occurred while generating a debit working key.
439 Failed-Plz Call The DB (debit) sponsor institution on the merchant file is not set up on sponsor file.
440 Failed-Plz Call The network set up on the sponsoring bank file for this institution is not set up on the host's network file.
441 Failed-Plz Call The host is unable to communicate with decryption device.
442 JCB Not Allowed JCB CD flag on merchant record not set up for JCB transactions.
443 JCB Not Allowed JCB subscriber number not set up for JCB transactions.
444 Bank Not On File Debit BIN not set up for this merchant in routing table.
445 No Sponsor Inst No valid sponsorship was found on Merchant record.
446 Failed Plz Call Future use.
447 WX Not Allowed Merchant not set up to accept WEX.
448 Amount Too Large Amount exceeds maximum limit.
449 Reenter Odometer Odometer was 000000 or contained non-numeric data.
450 <Duplicate Tran> No ACK reversal was followed by a duplicate request
451 Tran Not Allowed Requested transaction type is not allowed for this card/merchant.
452 Bat Already Rels Batch has already been released
453 Invalid Rtng Ind Invalid Routing Indicator field
454 AX Not Allowed AMEX not allowed
999 Invalid Merchant Merchant number not on file.
DEBIT/EBT/CHECK/STORED VALUE ERROR MESSAGES
Terminal Message Error Description
Auth Declined 200 Cardholder's bank did not approve transaction.
Call Voice Oper 201 Authorizer needs more information for approval.
Hold - Call 202 Card issuer does not want that card used. Call for further instructions.
Call Voice Oper 203 Authorizer didn't respond within allotted time.
Invalid Card No 204 Account #/mag stripe is invalid.
Invalid Exp Date 205 Expiration date is either incorrect format or prior to today.
Invalid ICA No 206 Invalid International Control Account number.
Invalid ABA No 207 Invalid American Banking Association number.
Invalid PIN No 208 The Personal ID Number for a debit transaction is incorrect.
Invalid Bank MID 209 The Bank Merchant ID is incorrect.
Invalid Term No 210 The merchant ID is not valid or active.
Invalid Amount 211 Amount is either: equal to 0, has no decimal, has decimal in wrong place, or has multiple decimals.
Invalid Tran Fmt 213 The transaction format isn't valid, typically invalid SIC code
Call Voice Oper 214 Authorization center cannot be reached.
Lost/Stolen Card 215 Card has been reported lost or stolen.
Invalid PIN 216 Personal ID code is incorrect.
Over Credit Flr 217 Amount requested exceeds credit limit.
Request Denied 218 Transaction is not valid for this authorizer.
Not Online to XX 220 Fatal communications error.
Auth Down-Retry 221 Debit authorizer temporarily unavailable.
Auth Declined 222 Vehicle not found in positive file.
Invalid Pin No 223 Driver # not found in positive file.
Auth Declined 224 Card is on private label negative file.
Card Not Allowed 225 Merchant does not accept this card.
PL Setup Reqd 226 Merchant not set up for Private Label.
BIN Not Allowed 227 Merchant cannot accept this Private Label BIN range.
Card Not Allowed 228 Merchant cannot accept this card.
Inv Merc Rstrct Code 229 Restriction code field contains invalid data.
Prod Restricted 230 Merchant attempted a product code not permitted by this merchant.
Prod Not On File 231 Merchant attempted a product code that does not exist on host.
Auth Declined 232 Invalid card type for Prior Auth sale.
Auth Declined 233 Terminal Type not supported.
Auth Declined 234 T&E card used for Sale when merchant only allows Auth Only.
*Request Denied* 235 Prior Auth selected with no Auth code provided.
Cannot Process Req 245 SV error on prior auth transaction
Unable to Void 246 SV issuer unable to void transaction
Pin Not Selected 247 The EBT recipient has not selected a PIN for this card.
Unmatch Vch Info 248 The Voucher submitted does not match one previously issued.
Tran Not Defined 249 This type of transaction is not allowed for this card.
Block Act Not Alwd 257 The merchant is not allowed to process Stored Value Block Activations
Incorrect Act Amt 258 The activation amount requested does not match the predenominated amount for this card.
Auth Down - Retry 292 Authorizer is not responding
Auth Busy - Retry 293 Authorizer not available at this time.
Auth Busy - Retry 294 Authorizer not available at this time
Auth Error - Retry 297 Authorizer not available at this time
Err - Pls Retry 298 Debit authorizer experienced an error.
Err - Pls Retry 299 Debit authorizer experienced an error.
Invalid Term ID 300 The length of the merchant ID is incorrect or contains invalid data.
Invalid Function 301 Tran code is incorrect or wrong length.
Invalid Card 302 Mag stripe contains invalid data or account # is greater than 19 digits
Invalid Exp Date 303 Card has expired, month was not 01-12 or year was not 00-99.
Invalid Action Code 304 Action code is longer than 1 digit.
Amt Entry Error 305 Amount was less than .01 or greater than 99999.99 or contained non- numeric data.
Invalid PIN 306 Incorrect PIN block length.
Invalid Card 307 Invalid card type or account number.
Auth # Not Entered 308 Auth code was not entered on a Prior Auth, Incremental or Rev.
Invalid Down Pay Ind 309 Insurance down payment indicator is invalid.
Policy # Wrong Len 310 Insurance policy number is incorrect length.
Invalid Ind Code 311 Industry type must be RE or DM.
Invalid Function 312 Tran code is invalid or contains alpha data.
Entry Mode Invalid 313 POS Entry mode is less than 01 or greater than 04.
Invalid Industry Data 314 The Industry Specific field contains invalid data.
Inv Fleet Data 315 The Fleet Card field contains invalid data.
Invalid Sys Info 316 The System Information field contains invalid data.
Invalid Format 317 Payment Service indicator or Trans ID is invalid.
Invalid Trans Class 318 Transaction class not “F” for financial transaction.
Inv PIN Capability 319 Pin capability code field contains invalid data.
Inv/Missing Retr Ref 320 Retrieval Reference # is missing or contains alpha data.
Inv MSDI 321 Market Specific Data field contains invalid data.
Invalid Duration 322 Market specific data field Duration is 00, blank or missing.
Inv Pref Cust Ind 323 Preferred Customer indicator contains invalid data..
Inv MO/TO Number 324 Mail/Telephone Order number is invalid.
Inv Sale/Chg Des/Folio 325 Hotel Sale Code, Charge Descriptor or Folio contains invalid data.
Inv Mult Clr Seq No 326 Multiple Clearing sequence number is invalid.
Inv Purch Card Data 327 Purchasing card field contains invalid data.
Inv Input/Use VRU 328 Insurance transaction not from VRU.
Invalid Term ID 400 Merchant ID not found in merchant file.
Invalid Term ID 401 Merchant ID not found in terminal file.
Term Not Active 402 Active flag for merchant set to "N".
Invalid Act Code 403 Merchant not set up for cash advance function.
Void Not Allowed 404 The transaction requested for voiding is not an EFT transaction.
Ref Num Not Found 405 Transaction requested for reversal not found.
Proc Error 7 406 The host can't clear all transaction records for the requested Batch Release.
Too Many Batches 407 There are 999 open batches for this merchant.
Release Batch 408 Current batch has 999 records. Release batch before continuing.
Invalid Function 409 Debit transaction requested but debit flag is set to "N".
Invalid Term ID 410 The Terminal ID portion of the merchant ID is incorrect.
Invalid Term ID 411 The maximum retries for this merchant have been exceeded.
Proc Error 13 412 Unable to read reference number file.
Proc Error 14 413 Unable to update reference number file.
Proc Error 15 414 Unable to update terminal file.
Invalid Function 415 Merchant is Authorization Only and a draft capture record was sent.
Invalid Function 416 Merchant is Authorization Only and a debit record was sent.
Invalid Function 417 Private label flag is "N" but a private label account number was sent.
Please Try Again 418 Incorrect debit working key.
Invalid Function 419 Manually entered transactions are not allowed for this terminal ID.
Amount Too Large 420 Maximum sale amount exceeded.
Amount Too Large 421 Maximum return amount exceeded.
Invalid Term ID 422 Host couldn't read terminal file within specified time.
Proc Error 24 423 Host couldn't read reference number file within specified time.
Invalid Term ID 424 Transaction open flag has been set to "Y" within prior 3 minutes.
Invalid Function 425 Cash management not allowed for this merchant ID.
Rev Not Allowed 426 Host found no batch number matching the one sent.
Rev Not Allowed 427 Host found no transactions meeting the specifications sent.
Dscv Not Allowed 428 Merchant not set up for Discover transactions.
Rev Not Allowed 429 The batch containing the transaction to void has been released.
Dscv Not Allowed 430 Merchant not set up for Discover.
DC Not Allowed 431 Merchant not set up for Diners Club.
CB Not Allowed 432 Merchant not set up for Carte Blanche.
Invalid Key 433 No Amex subscriber number, process control ID or product code set up
Invalid Key 434 Future use.
Failed-Plz Call 435 Debit transaction being sent to an authorizer not set up on host file.
Failed-Plz Call 436 Debit security key does not exist on the security management file.
Failed-Plz Call 437 Failure occurred during encryption/decryption of PIN.
Failed-Plz Call 438 Error occurred while generating a debit working key.
Failed-Plz Call 439 The DB (debit) sponsor institution on the merchant file is not set up on sponsor file.
Failed-Plz Call 440 The network set up on the sponsoring bank file for this institution is not set up on the host's network file.
Failed-Plz Call 441 The host is unable to communicate with decryption device.
JCB Not Allowed 442 JCB CD flag on merchant record not set up for JCB transactions.
JCB Not Allowed 443 JCB subscriber number not set up for JCB transactions.
Bank Not On File 444 Debit BIN not set up for this merchant in routing table.
No Sponsor Inst 445 No valid sponsorship was found on Merchant record.
Failed Plz Call 446 Future use.
WX Not Allowed 447 Merchant not set up to accept WEX.
Amount Too Large 448 Amount exceeds maximum limit.
Reenter Odometer 449 Odometer was 000000 or contained non-numeric data.
<Duplicate Tran> 450 No ACK reversal was followed by a duplicate request.
Tran Not Allowed 451 Requested transaction type is not allowed for this card/merchant.
Bat Already Rels 452 Batch has already been released.
Invalid Rtng Ind 453 Invalid Routing Indicator field.
AX Not Allowed 454 Amex not allowed
Call Voice Op 602 Authorization center cannot be reached.
Auth Down-Retry 692 Debit authorizer temporarily unavailable.
Auth Busy-Retry 693 Queue for debit authorizer too long.
Auth Busy-Retry 694 Debit authorizer not responding in time.
Invalid Merchant 999 Merchant number not on file.